Technical Support and On-Site Services

• How do I request installation, maintenance or replacement of a heat cost allocator or radio meter in my property?
• How do I request help if there is a problem with remote reading or the heat cost allocator installed in my property?

Consumption, Billing and Reporting

• How can I request a consumption report or energy analysis to identify waste and improve efficiency?
• How do I check whether my building is enabled for wireless consumption reading, and what should I do if data is not updating?
• How can I get help with regulatory compliance for consumption metering in my building?

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Access and Digital Services

• How do I update my contact details or property profile in the Techem Customer Portal?
• How do I access the Techem Customer Portal to view consumption data and property documents?
• Where can I find Techem downloads, forms and regulatory information?